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HISD Technology Technician and Webmaster |
HISD Webmail and E-mail Clients
| HISD employees use Microsoft Outlook or
Groupwise in the Windows environment and Entourage or Groupwise in the Mac
OS X environment as
the E-mail client. E-mail can also be accessed via the
internet using Groupwise Webmail. What are the differences
between these two methods? Webmail is accessed via the internet address: http://mail.herefordisd.net/gw/webacc When you access your e-mail via Webmail you will see a list of all pending e-mail for your e-mail address. You can send, receive, forward, etc. just as you can with any e-mail client. When you use Webmail you are viewing e-mail directly from the E-mail server. Microsoft Outlook, Groupwise or Entourage is set up as a POP3 service. This means that all e-mail for you address is retrieved from the e-mail server and placed on your computer. Once e-mail is received in your client it no longer resides on the e-mail server and can not be accessed with Webmail. Example: You are on a trip and you open Webmail and see 10 e-mails that have been received for your address. The next day you open Webmail again and you will see the 10 e-mails from yesterday and new e-mails that have been received since then. You return to your office and open your client. You will receive all of the e-mails that you have viewed during your trip and any new e-mail. If you open Webmail at this point, there will be no email. All of the e-mails now reside on your computer and can be viewed only from your client. A common misconception is that the password for Webmail and your client are different. This is not true. You have only one password for your e-mail account and it is used for Webmail and any e-mail client such as Outlook, Entourage, etc..
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