HISD Technology

Sam Curtsinger

Technician and Webmaster

Webmail is accessed via the internet address:  http://mail.herefordisd.net/gw/webacc

When you access your e-mail via Webmail you will see a list of all pending e-mail for your e-mail address.  You can send, receive, forward, etc. just as you can with any e-mail client.  When you use Webmail you are viewing e-mail directly from the E-mail server.

Microsoft Outlook is set up as a POP3 service.   This means that all e-mail for you address is retrieved from the e-mail server and placed on your computer.  Once e-mail is received in Outlook it no longer resides on the e-mail server and can not be accessed with Webmail.

Example:  You are on a trip and you open Webmail and see 10 e-mails that have been received for your address.  The next day you open Webmail again and you will see the 10 e-mails from yesterday and new e-mails that have been received since then.  You return to your office and open Outlook.   You will receive all of the e-mails that you have viewed during  your trip and any new e-mail.  If you open Webmail at this point, there will be no email.   All of the e-mails now reside on your computer and can be viewed only from Outlook.

A common misconception is that the password for Webmail and Outlook are different.   This is not true.  You have only one password for your e-mail account and it is used for Webmail and any other e-mail client such as Outlook.

Personal Address Book:

A central HISD address book is maintained by the Technology Department.  This address book is distributed to all computers within the district by a script that executes when you log on to the HISD network.  This process is not foolproof!  We often are aware of employees who do not have the latest version of the address book.  Below I will outline a process to be sure the address book that you have is current.

Open Microsoft Outlook.

Click on Tools, E-mail accounts

Click View or change existing directories or address books

Double click on Personal Address Book

In the filed Path: either browse to or type in this address:  C:\HISDPAB\mailbox.PAB

Cllick OK

Now, on your desktop double click on My Computer

Double click on the drive Hisd-share

Right click...select Copy

Click the Back button

Double click on the Local Disk C: drive

Doube click on HISDPAB

In the blank area of the window...right click...select Paste

You will probably see a window like this:

Click Yes

You now have the latest version of the HISD Personal Address Book for use in Microsoft Outlook.